Privacy Policy

Introduction

Global Skin Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Shipping and billing addresses
• Order history and purchase information
• Account preferences and settings
• Skin quiz responses and profile data
• Product reviews and ratings

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Browsing behavior and shopping cart activity
• Cookie data (with your consent)

How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, send confirmations, and provide customer support
• Personalization: To provide personalized product recommendations based on your skin profile and preferences
• Communication: To send you marketing emails, newsletters, and promotional offers (with your consent)
• Analytics: To analyze website usage and improve our services
• Security: To protect against fraud and unauthorized access
• Legal Compliance: To comply with legal obligations and enforce our terms

Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Consent: When you opt-in for marketing communications or non-essential cookies
• Contract Performance: To fulfill orders and provide services you've requested
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

Your Rights Under GDPR

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us at privacy@globalskincare.com

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner. For more details, see our Cookie Policy.

Essential Cookies: Required for website functionality
Analytics Cookies: Help us improve our services (requires consent)
Marketing Cookies: Used for personalized advertising (requires consent)

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and legal purposes.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, including:

• Payment processors
• Shipping and fulfillment partners
• Email marketing platforms
• Analytics providers

These parties are obligated to protect your information and use it only for the purposes we specify.

International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.